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Soft Skill and English Communication Top 50 Questions for CITS ITI Trainees 2021 in hindi and English

"This question is for all those trainees who are doing CITS or ITI.  The answer to the question is bolded "

यह प्रश्न उन सभी प्रशिक्षुओं के लिए है जो CITS या ITI कर रहे हैं।  प्रश्न का उत्तर बोल्ड है। प्रश्न को हिंदी में देखने के लिए भाषा को बदले ।

Soft Skill and English Communication Top 50 Questions 

PART - 1



Q 1) Which type of dress should be worn for an interview ?
1) Formal
2) Casual
3) Traditional
4) none of these


Q 2) For men, the colour of the socks should match with which of the following ?
1) trousers
2) shirts
3) shoes
4) tie

Q 3) Your workspace should be clean and ________.
1) organised
2) messed-up
3) unsafe
4) none of these

Q 4) We should _________ cut our nails.
1) regularly
2) never
3) rarely
4) none of these

Q 5) During interviews, we should express our views ______.
1) clearly
2) in a haste
3) aggressively
4) none of these

Q 6) Put others in an embarrassing situation by asking them to speak if they don’t want
It should _______ in a group discussion.
1) never be done
2) always be done
3) good practice
4) none of these

Q 7) Effective time management leads to-
1) Increased productivity to achieve goals 
2) Decrease and manage stress
3) better work-life balance
4) all of these

Q 8) Tools for Time Management are -
1) Calendars
2) To-Do lists
3) Project tracking tools
4) all of these

Q 9) Communication should be -
1) clear 
2) correct 
3) complete
4) all of these

Q 10) Which of the following is a greeting /wish ?
1) good morning
2) get well soon 
3) happy journey
4) all of these

Q 11) Verbal communications in business takes place through -
1) phone call conversation
2) face to face conversation
3) phone call conversation and face to face conversation
4) none of these

Q 12) The term communication is derived from the Latin word “_____” which means
to share.
1) Communis
2) Communica
3) Communi
4) Community

Q 13) An effective communication must have -
1) sender
2) receiver
3) message
4) all of these

Q 14) _________ is a communication between two or more persons wherein the
intended message is successfully delivered, received and understood.
1) Effective Communication
2) Ended Communication
3) Closed Communication 
4) none of these

Q 15) __________ listening is devoted for understanding the message of a speaker, as
when we attend a classroom lecture.
1) comprehensive
2) critical
3) empathetic
4) appreciative

Q 16) ___________ is defined as the process that initiates, guides, and maintains goal-
oriented behaviour.
1) Motivation
2) Attitude
3) Aptitude
4) all of these

Q 17) Which of the following different theories of motivation has/have been proposed
by Psychologists ?
1) drive theory
2) instinct theory
3) humanistic theory
4) all of these

Q 18) There are _________ major component to motivation.
1) 3
2) 4
3) 2
4) 5

Q 19) ___________ is the continued effort toward a goal even though obstacles may
exist.
1) Persistence
2) Intensity
3) Activation 
4) none of these

Q 20) Individually or organisationally, _________ determines what is right and what is
wrong, and doing what is right or wrong is what we mean by _______.
1) values, ethics
2) ethics, values
3) values, values
4) ethics, ethics

Q 21) Thinking ________ thoughts depletes your energy reserves.
1) negative
2) positive
3) good
4) none of these

Q 22) Positive people will have ______ self-confidence than negative people.
1) more
2) less
3) same
4) none of these

Q 23) __________ refers to the guidelines for conduct, that address question about
morality.
1) Ethics
2) Values
3) Corruption
4) none of these

Q 24) _________ differs from person to person while ethics remain uniform.
1) Values
2) Ethics
3) Corruption
4) none of these



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 Soft Skill and English Communication Top 50 Questions PART-2 Click here

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